Privacy policy
Privacy Policy.
This Privacy Policy explains how ALPHA INK PRINT LLC, D.B.A. ALPHA INK PRINT CO., collects, uses, protects, and shares information when you visit our site, place an order, upload artwork, or communicate with us.
Overview
This Privacy Policy describes how ALPHA INK PRINT LLC, doing business as ALPHA INK PRINT CO. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.alphainkprint.co or otherwise communicate with us.
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Information We Collect
Information You Provide Directly
- Name, email address, phone number, and billing or shipping address
- Account login credentials
- Order and transaction details
- Customer support communications
- Uploaded artwork, designs, logos, files, and custom print materials
- Reviews and other user-generated content
Information Collected Automatically
- IP address
- Device and browser data
- Site activity and usage behavior
- Referral URLs and session activity
Information from Third Parties
- Payment processors including Squarespace Payments, Stripe, Square, and PayPal
- Analytics providers including Google Analytics
- Advertising platforms including Meta and TikTok
- Service providers supporting our website, fulfillment, marketing, and operations
User Content + Intellectual Property
When you upload or submit artwork, logos, text, designs, or other materials ("User Content"), you confirm that you own or have secured all necessary rights, licenses, and permissions to use, reproduce, and submit that content.
By submitting User Content, you grant ALPHA INK PRINT CO. a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, and process your User Content solely for the purpose of fulfilling orders and operating our Services.
We do not independently verify ownership or rights to submitted content.
Indemnification: You agree to defend, indemnify, and hold harmless ALPHA INK PRINT LLC, its owners, employees, affiliates, and service providers from and against any claims, damages, liabilities, costs, and expenses, including attorneys’ fees, arising from your submitted User Content, alleged infringement of intellectual property rights, or unlawful content you provide.
DMCA / Copyright Policy
We respect the intellectual property rights of others. If you believe content submitted through our Services infringes your copyright, you may submit a DMCA takedown request including:
- Your name and contact information
- A description of the copyrighted work
- The location or description of the allegedly infringing material
- A statement that you have a good faith belief the use is unauthorized
- A statement, under penalty of perjury, that your claim is accurate
- Your physical or electronic signature
Submit notices to: Support@alphainkprint.co
We reserve the right to remove allegedly infringing content and suspend or terminate accounts of repeat infringers.
How We Use Your Information
Provide Services
- Process orders and payments
- Manage customer accounts
- Coordinate shipping and local pickup
- Produce custom apparel, promotional merchandise, and related design services
Communication
- Send order updates and transactional messages
- Respond to customer support requests
- Provide service-related notices
Marketing + Advertising
- Send promotional emails and SMS messages where permitted
- Deliver targeted advertising through platforms like Meta and TikTok
- Measure campaign performance and improve marketing relevance
Security
- Detect, prevent, and respond to fraud, abuse, unauthorized activity, or security incidents
SMS Communications
By providing your phone number and opting in to receive SMS communications, you consent to receive recurring automated marketing and transactional text messages from ALPHA INK PRINT CO.
- Consent is not a condition of purchase.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
Cookies + Tracking
We use cookies, pixels, and similar tracking technologies to operate and improve our Site, analyze traffic, understand customer behavior, and support advertising.
Tools we may use include:
- Google Analytics
- Meta Pixel
- TikTok Pixel
You can control cookies through your browser settings. Disabling cookies may affect website functionality. We recognize Global Privacy Control (GPC) signals where required by applicable law.
How We Share Information
We may share your data with:
- Service providers such as payment, hosting, analytics, shipping, fulfillment, and customer support providers
- Marketing and advertising partners
- Squarespace as our website platform provider
- Legal authorities when required by law
We do not sell personal data for monetary value. Some data sharing for advertising may be considered “sharing” under applicable privacy laws.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request deletion of your data
- Correct inaccurate information
- Opt out of targeted advertising
- Withdraw consent for certain processing activities
To exercise your rights, contact us at Support@alphainkprint.co.
Additional Terms
User-Generated Content
Public submissions, including reviews, may be visible to others. We are not responsible for third-party use of publicly shared information.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
Children's Data
Our Services are intended for users 18 years or older. We do not knowingly collect personal information from minors.
Data Security and Retention
We use reasonable safeguards to protect your information. However, no system is completely secure. We retain personal information as long as necessary for service delivery, legal compliance, dispute resolution, and legitimate business purposes.
Managing Communications
You can opt out of marketing emails by using the unsubscribe link in our emails. You can opt out of SMS messages by replying STOP. Transactional messages may still be sent.
Complaints
If you have concerns about how we process your personal information, contact us using the information below.
Contact Us
ALPHA INK PRINT LLC
D.B.A. ALPHA INK PRINT CO.
Chicago, Illinois, United States
Email: Support@alphainkprint.co
Phone: 866-280-5288
Data Controller
ALPHA INK PRINT LLC is the data controller of your personal information.
Terms of Service Alignment
This Privacy Policy should be read together with our Terms of Service, which govern your use of our Site and Services. In the event of any conflict between this Privacy Policy and the Terms of Service, the Terms of Service shall control with respect to usage rights, limitations of liability, and dispute resolution.