Frequently
AskedQuestions.

DTF stands for Direct-to-Film. It's a printing method that transfers vibrant, full-color designs directly onto fabric using a special film. DTF works on virtually any fabric type — cotton, polyester, blends — and produces durable, high-quality prints with no minimum order requirement. It's the most versatile and cost-effective method for custom apparel in 2026.

No minimum on any order. You can order one piece or one thousand — we treat every order with the same quality and attention. Bulk discounts are available at 24, 48, and 100+ units, but there's no minimum required to place an order.

Standard turnaround on in-house apparel is 48-72 hours after proof approval. Rush orders are available for an additional 20-30% surcharge. Specialty items sourced through our wholesale partners may have longer lead times — we'll always communicate the timeline upfront.

Yes — 5% at 24 units, 10% at 48 units, and 15% at 100+ units. Discounts apply to custom apparel orders. Contact us for pricing on large volume orders above 250 units.

Absolutely. You can upload your own design files when submitting your order. We accept AI, PDF, PNG, and SVG files. If you need design help, we offer design support as part of every custom order — just let us know.

Yes — we ship anywhere in the United States. Chicago pick-up is also available for local clients. Shipping rates are calculated at checkout for B2C orders. For B2B orders, shipping is quoted as part of your custom invoice.

Our standard apparel uses Gildan 64000 Soft Style as the base — a comfortable, high-quality blank. We also work with Bella+Canvas, Next Level, and other premium brands. If you have a specific garment preference, let us know and we'll do our best to accommodate.

We offer six core marketing services: brand identity and design, social media management, campaign strategy and planning, content creation, paid advertising (Meta and Google), and event marketing and activation. Services are available individually or as part of a package.

Marketing services are priced on a project or retainer basis depending on the service. Brand identity starts at $350 as a one-time project. Social media management starts at $500/month per platform. Campaign strategy and content creation are project-based starting at $750. We provide custom proposals for every client — reach out for a free consultation.

No long-term contracts required. Project-based services are scoped and priced per project. Retainer services (like social media management) operate on a month-to-month basis with 30 days notice to cancel. We earn your business every month.

Start with a free consultation — fill out the contact form or reach out directly. We'll schedule a 20-30 minute discovery call to learn about your brand and goals, then deliver a custom proposal within 24-48 hours. Projects kick off with a signed agreement and 50% deposit.

Fill out the Get a Quote form on our website with your project details — product, quantity, timeline, and any design files. We'll respond within 24 hours with a custom quote. Once approved, we collect a deposit and begin production.

Custom orders are final sale since they are produced specifically for you. We stand behind our quality — if there is a production error or defect on our end, we will reprint or refund at no cost. For B2C shop items, please see our Shipping & Returns page for full details.

Yes — all shipped orders include tracking information sent to your email. For custom B2B orders, your dedicated contact will keep you updated throughout production and shipping.

Yes — rush orders are available for an additional 20-30% surcharge depending on the order size and timeline needed. Contact us as early as possible for rush requests so we can confirm availability before committing to a deadline.

Fill out the application on our Affiliate & Sales Rep Program page or reach out through the contact form. We review every application and respond within 48 hours. Approved reps receive onboarding materials, free merch, and their unique promo code and affiliate link.

Commission rates range from 10% to 20% based on monthly sales volume — $0-$999 earns 10%, $1,000-$2,499 earns 12%, $2,500-$4,999 earns 15%, and $5,000+ earns 18-20%. There is no cap on earnings and no minimum sales requirement.

Commission payouts are processed monthly at the end of each calendar month based on total attributed sales. Payments are sent within 5 business days of month close via your preferred payment method.